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Title
Text copied to clipboard!General Account Director
Description
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We are looking for a General Account Director to lead the management and development of our company's key client accounts. The ideal candidate will possess strong communication skills, strategic thinking, and experience in managing high-level client relationships. This role requires understanding client needs, developing tailored solutions, and ensuring client satisfaction and retention. The General Account Director will work closely with sales, marketing, and product teams to achieve business objectives. Additionally, they will be responsible for analyzing client data, identifying growth opportunities, and presenting strategic proposals to management. The position demands leadership abilities, problem-solving skills, and a results-driven mindset. If you are passionate about customer service and business relationship development, we invite you to apply.
Responsibilities
Text copied to clipboard!- Manage and develop key client accounts
- Understand and analyze client needs
- Collaborate with internal teams to deliver solutions
- Develop strategies to increase client satisfaction and retention
- Monitor and analyze account performance data
- Present reports and strategic proposals to management
- Identify new sales and growth opportunities
- Manage contracts and negotiations
- Resolve issues and handle client complaints
- Train and mentor account teams
Requirements
Text copied to clipboard!- Bachelor’s degree in Business Administration or related field
- 5+ years of experience in account management or sales
- Excellent communication and negotiation skills
- Strategic thinking and problem-solving abilities
- Experience with CRM systems
- Ability to work under pressure and meet targets
- Leadership skills and team management experience
- Fluency in Greek and English
- Data analysis and reporting skills
- Customer and results-oriented mindset
Potential interview questions
Text copied to clipboard!- How many years of experience do you have in account management?
- Which CRM systems have you used before?
- How do you handle difficult client situations?
- What strategy do you follow for account growth?
- How do you collaborate with other teams to achieve goals?
- What is your greatest success in client management?
- How do you approach client data analysis?
- What is your experience in team management?
- How do you manage pressure and deadlines?
- What is your knowledge of sales and negotiation techniques?
